http://www.merchantequip.com/merchant-account-blog/335/nova-is-now-elavon Merchant Accounts, Ecommerce, Processing Equipment Fri, 23 Sep 2011 22:04:18 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.merchantequip.com/merchant-account-blog/335/nova-is-now-elavon/comment-page-1#comment-20591 Daniel Thornton Sat, 11 Jul 2009 05:46:46 +0000 http://www.merchantaccountblog.com/?p=335#comment-20591 I don't like the combining of and changing of big business, and I really don't like being cornered into being charged $35.00 for their PCI compliance fee; and being told I have to take their survey online, hard to connect to with the millions of merchants frantically trying to take theirs to avoid an additional $20.00 per month penalty fee we all will have to pay if we don't take their compliance servey. It's robbery! Three strikes you're out, Elavon, for bad merchant customer service calls. Oh, and the audacity to say at the end of their PCI compliance announcement letter, "We thank you for your business." Damn. What do you take us for? I don’t like the combining of and changing of big business, and I really don’t like being cornered into being charged $35.00 for their PCI compliance fee; and being told I have to take their survey online, hard to connect to with the millions of merchants frantically trying to take theirs to avoid an additional $20.00 per month penalty fee we all will have to pay if we don’t take their compliance servey. It’s robbery! Three strikes you’re out, Elavon, for bad merchant customer service calls. Oh, and the audacity to say at the end of their PCI compliance announcement letter, “We thank you for your business.” Damn. What do you take us for?

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