Home » Learning Center » Chargeback reason codes
Chargeback Reason Codes
| Visa Chargeback Codes |
| 30 |
Services not provided or Merchandise not received |
| 41 |
Cancelled recurring transaction |
| 53 |
Not as Described or Defective merchandise |
| 57 |
Fraudulent multiple transactions |
| 60 |
Requested copy illegible or Invalid |
| 62 |
Counterfeit transaction |
| 70 |
Account number on exception file |
| 71 |
Declined authorization |
| 72 |
No authorization obtained |
| 73 |
Expired card |
| 74 |
Late presentment |
| 75 |
Cardholder does not recognize transaction |
| 76 |
Incorrect transaction code |
| 77 |
Non-matching account number |
| 79 |
Requested transaction information not received |
| 80 |
Incorrect transaction amount or account number |
| 818 |
Fraudulent transaction (Card present) |
| 82 |
Duplicate |
| 83 |
Fraudulent transaction (Card not present) |
| 85 |
Credit not processed |
| 86 |
Paid by other means |
| 90 |
Services not rendered (ATM or Visa travelmoney) |
| 93 |
Risk identification service (RIS) |
| 96 |
Transaction exceeds limited amount |
| MasterCard Chargeback Codes |
| 4801 |
Requested transaction information not received |
| 4802 |
Requested / Required information illegible or missing |
| 4807 |
Warning bulletin file |
| 4808 |
Requested / Required authorization not obtained |
| 4812 |
Account number not on file |
| 4831 |
Transaction amount differs |
| 4834 |
Duplicate processing |
| 4835 |
Card not valid or expired |
| 4837 |
No cardholder authorization |
| 4840 |
Fraudulent processing of transaction |
| 4841 |
Canceled recurring transaction |
| 4842 |
Late presentation |
| 4846 |
Correct transaction currency code not provided |
| 4847 |
Exceeds floor limit - Not authorized and fraudulent transaction |
| 4849 |
Questionable merchant activity |
| 4850 |
Credit posted as a purchase |
| 4853 |
Cardholder disputes - Services / merchandise defective or not as described |
| 4854 |
Cardholder disputes - Not classified in other category (US cardholders only) |
| 4855 |
Non receipt of merchandise |
| 4857 |
Card activated telephone transactions |
| 4859 |
Services not rendered |
| 4860 |
Credit not processed |
| 4862 |
Counterfeit transaction - Magnetic stripe POS fraud |
| 4863 |
Cardholder does not recognize - potential fraud (US Only) |
