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July 3rd, 2009 by Jamie Estep goes down

Filed in: Industry News | 10 comments

Authnet suffered an outage this morning. Current rumors suggest that it was due to a fire at a data-center, which subsequently destroyed the backup generators from the sprinklers. is currently the largest payment gateway in the world. This is affecting millions of websites right now. To my knowledge this is the first major outage since the DDOS attack they suffered several years ago.

A casualty of this magnitude has the ability to permanently damage / destroy this company’s trust and reputation.

10 Responses to “ goes down”

  1. olive winning betting strategies July 4, 2009 at 12:35 am

    What happened to redundancy? You would think that a company as big as would have some sort of data backup / failover system so this could not happen..

  2. marcelino July 29, 2009 at 9:31 pm

    No fail safe system,(redundancy), how did they manage to over look something so vital to their operation.

  3. Dan August 11, 2009 at 11:12 am

    Just cause your the biggest doesn’t mean your the most competent, just means you have the most corporate dollars backing you.

  4. Ritz Carlton Photographer August 26, 2009 at 4:04 am

    Wow.. toppled down by just a DDOS.. Need to tighten that security screw it’s been loose for a long time.

  5. james lin September 3, 2009 at 3:13 pm

    Who are the top 5 gateways in terms of number of transactions annually in your view?

  6. Bernadus September 7, 2009 at 9:51 am

    I am sure they can handle the problem. If not, they sure will loose all the trust from its customer. They are dead.

  7. Ecommerce Solutions September 14, 2009 at 10:35 pm

    This was a surprise to many people that this actually happened. A lot of customers were affected and REALLY mad.

    They have to handle these situations very carefully.

  8. Arizona Merchant Accounts September 24, 2009 at 12:33 pm

    I think that it is toppled down by just a DDOS.. Need to tighten that security screw it’s been loose for a long time.

  9. credit card processing November 21, 2009 at 1:16 pm

    AuthorizeNet’s back up data center was very close to being completed when the fire happened. It’s online now so hopefully there won’t be a complete credit card processing outage again with AuthorizeNet. Nice to see even though thier main site was down they were still able to update clients via twitter.

  10. Merchant account services December 14, 2009 at 5:34 am

    I think there is no need to woory about it. Authorized.Net’s data recovery system works well.