September 29th, 2005 by Jamie Estep
Filed in: Industry News |
Merchants sue Visa, MasterCard over fees
SEP. 26 1:34 P.M. ET Four merchant associations on Monday filed an antitrust, class-action lawsuit against Visa USA Inc., MasterCard Inc. and a number of top U.S. banks for allegedly colluding to set credit card transaction fees at anticompetitive levels.
MasterCard and Visa already face a number of retailer lawsuits that claim fees paid on each transaction amount to price fixing, and are designed to stifle competition. Both credit-card associations — valued for their processing networks as much as their brand names — derive most of their profits from the fees.
September 12th, 2005 by Jamie Estep
Filed in: Ecommerce |
For entrepreneurs that are new to the internet, all-in-one ecommerce solutions can seem like the perfect solution. But many times, an all-in-one solution is a recipe for an all-in-one failure. This post will consist of 4 parts, involving setting up a website online. First will be an introduction, second will cover setting up a website, third will help you understand accepting payments online, and fourth will cover marketing and SEO. Each day will have relevant resources for that day’s topics.
The internet has millions of websites and of these, thousands of them are selling products online. Of these online businesses, thousands of them use pre built, all-in-one ecommerce solutions. The problem with a pre-made solution is that no matter which company is providing it, they almost always look the same. Completely independent companies have the same cookie cutter look as everyone else. These systems make it hard to distinguish yourself from everyone else.
September 6th, 2005 by Jamie Estep
Filed in: International, Merchant Accounts |
Often businesses run into the problem of being labeled as a high risk business for processing electronic payments and are forced into unconventional processing agreements. Many business owners have no idea that their industry falls into a high risk category.
Shades of Grey and Red:
High Risk businesses fall into either the gray area between a normal business and a definitive high risk business, or fall into the red zone for truly high risk businesses.
September 1st, 2005 by Jamie Estep
Filed in: Ecommerce, Fraud, Guides, Merchant Accounts, My Favorite Posts |
Nearly every online business will run into a visitor that is trying to make fraudulent purchases on their website at some point. Hopefully the transaction or situation can be identified and corrected before it ever becomes a real problem.
Unfortunately, fraud has become synonymous with online business. There are so many ways that fraud can be committed through a website, with several desired outcomes for fraudsters. Not all fraudulent transactions are made to obtain merchandise. Card testing is another problem that some merchants face, where the transaction is not meant to obtain goods.
It is important for merchants to be able to identify fraudulent situations and purchases before there is ever a shipment of products. Voiding a transaction is far easier to do than obtaining merchandise lost to a fraudulent transaction.
August 30th, 2005 by Jamie Estep
Filed in: Ecommerce, Merchant Accounts |
There are 2 options for a business when choosing to accept credit cards on the internet; a traditional merchant account, and 3rd party processing. 3rd party processors are companies like Paypal, 2Checkout.com, and Ikobo. Both, merchant service providers and 3rd party processors essentially provide the same service of enabling a business to accept credit cards.
The difference between the two business types is that third party processors process the transaction for your business under their own name, but with a merchant account, the transaction is processed under your businesses name. Visa and MasterCard both have strict policies against having another company process your transactions for you.
August 29th, 2005 by Jamie Estep
Filed in: Credit Card Equipment |
These are some of the most popular credit card machines that are currently being sold and used in the US.
The main brands being used in the US are Verifone, Hypercom, and Lipman. All three companies have terminals that are well suited for just about any business. Lipman is by far the leader in wireless processing with three wireless terminals in circulation. While Verifone has been the most popular brand in the past, Lipman and Hypercom are quickly gaining market ground in the US.
August 26th, 2005 by Jamie Estep
Filed in: Credit Card Equipment, Merchant Accounts |
I wrote a lengthly truncation article about two years ago on my business website, and I think it is important enough to post an article about it here. Visa and MasterCard have slightly different policies regarding truncation so I will cover the most restrictive here.
Please refer to Credit Card Truncation if you would like information about a specific state’s policies.
August 24th, 2005 by Jamie Estep
Filed in: Merchant Accounts |
This weekend, I was shopping at a business here in Austin, TX and I noticed that the there was a minimum purchase to be able to pay with a credit card. I politely informed the business owner that this was a prohibited practice and I was rudely returned with a “if they’re going to charge me for taking a credit card, then I’m going to chose the ones and how I am going to take them”.
While this may not seem unusual to some, it is clearly against Visa and MasterCard regulations. Many businesses may not know that this is illegal, and others may just not care. Either way this post is a review of a few common practices that some merchants partake in, and they shouldn’t.
August 23rd, 2005 by Jamie Estep
Filed in: Merchant Accounts |
I’m not going to pose this topic as a question, I’m just going to say it. Merchant Service Providers are better than banks for providing quality credit card processing services.
Merchant service providers provide the same type of service as banks, but do it with better customer service and support, with lower rates, and better prices on credit card processing equipment.
|The settlement by the San Francisco bank amounts to a partial return of what the plaintiffs contended were “junk fees” that were never properly disclosed beforehand “and never explained when the merchants called to ask about them.”
August 22nd, 2005 by Jamie Estep
Filed in: Merchant Accounts |
The Credit Card Processing Industry has a very long list of reasons that a customer can charge back merchandise for. It is unfortunate that all credit card fraud and protection laws are written with the consumer in mind and not the business owner.
It’s ludicrous to imagine that a consumer has no accountability for loosing their credit card and having someone who finds make fraudulent purchases on it. But, at the same time, a business is completely accountable for accepting a stolen card.
This list includes most of the reasons that a customer could request a chargeback for.
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