Many businesses may be able to prevent or eliminate their downgrade charges. This post will focus on ways to help eliminate or prevent downgrade charges. There are several simple methods that can be used to help prevent downgrades, and there are more involved methods that involve multiple merchant accounts or the restructuring of the merchant account type.

By analyzing the differences in customers from business to business, and the method that businesses use to accept credit cards, I find that for some, downgrading is inevitable. Some businesses will always downgrade. Their customers are always international, they are unable to use AVS, or some other reason beyond their control will prevent them from qualifying their transactions. For these businesses, my best advice is to negotiate. Downgrade charges can often be negotiated by talking with your current processor.

As for other businesses, these methods are primarily intended for Retail merchants who swipe their credit cards. Keyed entry merchants have much less of a problem with downgrading, and most downgrading can be prevented by using AVS.

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This topic will consist of three posts; the first covering common reasons for a merchant account to downgrade, the second will cover ways to help prevent transactions from downgrading, and the third will cover case studies putting these methods into action.

I will also reference a great article written in the Green Sheet, called Interchange Untangled. It is lengthy, but is the best source for transaction downgrade information that I have found, anywhere.
http://www.greensheet.com/interchangeuntangled.html

Credit card downgrading is common in every business merchant account. A transaction downgrade is where the transaction fails to meet certain pre-defined criteria, and an additional charge is added to the fee for processing the transaction. Some businesses see many downgrades while others may only see a small percentage of downgrades. There are generally 2 levels of downgrading, MID-qualified and NON-qualified. MID being the first downgrade level and NON being the highest downgrade level with the greatest additional fee associated with it.

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Gone are the days of businesses needing to lease credit card processing equipment. It was once a common practice for a business that was looking to start accepting credit cards, to lease their first credit card terminal. The leases usually ran anywhere from $30 – $75 / month for three or four years, for the use of the processing equipment. In the past, leasing was a major cash flow source for merchant service providers. Eventually businesses began to shop and found that they were paying way too much for their processing equipment, often more than ten times what the equipment was worth.

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I often am asked what is the credit card processing terminal that I most recommend for businesses. Nearly every time, I have to recommend the Nurit 2085.

The Nurit 2085 is not a new terminal. It isn’t particularly small. The display isn’t fancy. The technology inside it isn’t anything close to new. What the Nurit 2085 is, is a very reliable, time-tested machine that is very easy to use, and extremely reliable. It comes with a fast thermal printer that accepts common sized paper that is readily available. As many as nine merchant accounts can be run through a single Nurit 2085. The Nurit 2085 is also cheap. Because it has been around for so long, the price is very reasonable, a new terminal costing under $200.

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If you’re not setup with a reduced rate signature debit, and / or a pin debit system, you should be.

Already 50% of plastic transactions are debit card transactions rather than credit card transactions. Getting a reduced processing rate on debit cards is one of the best ways for any businesses to save money on processing fees.

There are two different types of debit card transactions, Signature and Pin debit. Signature debit is where the debit card is processed exactly the same as a credit card. Pin debit is where a pin number accompanies the debit card transaction, similar to an ATM machine.

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Wireless credit card processing is not a new technology. It has been around for several years, and has been slowly growing in popularity and in the technology that it uses.

Several months ago, the GPRS wireless network, which is a network that many cellular phones currently use, opened up to wireless credit card processing. Before, wireless processing was limited to the Mobitex and Motient wireless networks. Both of these networks are severely limited in their area coverage with several states having no coverage at all. To further make matters worse, the expansion of the Motient and Mobitex networks, which are considered business networks, is completely stagnant. There is very little coverage expansion on these networks. With GPRS, all fifty states have at least some wireless coverage, and cellular carriers are continuously increasing the coverage range for the GPRS network.

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I can’t count the number of times that I have been asked to help a merchant decipher their credit card statement. What is worse, is that I have failed to accurately do this several times in the past. Of all areas in the credit card processing industry that needs a touch up, statements rank near the top of my list. Compare your monthly statement to another business. Even if you both process through the same company, chances are that your statements look completely different. Not just in numbers which is expected, but in terms and layout as well.

Merchant Service Providers are the group that is responsible for providing their customers with good support. Unfortunately Merchant Service Providers have no control over how a statement is calculated or laid out. This is entirely up to the processor that the merchant is processing through. Processors seem to try and make the statement as difficult as possible to understand. Processors also like to change the layout of the statements about every 6 months. Just when you think you are starting to understand your statement, they go and change the whole thing.

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In light of recent news about major credit card and personal information breaches, credit card security seems to be a suitable topic for today’s post.

Credit card and personal information security have become major topics with recent large security breaches. It is unfortunate that a large company like CardSystems was the victim of one of the largest security breaches in history. It seems like almost every other day I read about a new breach of security. These are almost never small businesses, but rather large, well-trusted Fortune 500 corporations. This makes me wonder, if these huge trusted corporations that spend millions of dollars a year making sure that their data is protected are loosing customer data the easily, then how bad can this problem be at the small business level?

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Welcome to the merchant account blog. This is where you can find news and information about the credit card processing industry. We search the web daily and find information that is important so you don’t have to.