Information on Merchant Accounts,
Ecommerce and Credit Card Processing

August 30th, 2005 by Jamie Estep

The story of 3rd party processing…

Filed in: Ecommerce, Merchant Accounts |

There are 2 options for a business when choosing to accept credit cards on the internet; a traditional merchant account, and 3rd party processing. 3rd party processors are companies like Paypal, 2Checkout.com, and Ikobo. Both, merchant service providers and 3rd party processors essentially provide the same service of enabling a business to accept credit cards.

The difference between the two business types is that third party processors process the transaction for your business under their own name, but with a merchant account, the transaction is processed under your businesses name. Visa and MasterCard both have strict policies against having another company process your transactions for you.

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August 29th, 2005 by Jamie Estep

Popular Credit Card Machines

Filed in: Credit Card Equipment |

These are some of the most popular credit card machines that are currently being sold and used in the US.

The main brands being used in the US are Verifone, Hypercom, and Lipman. All three companies have terminals that are well suited for just about any business. Lipman is by far the leader in wireless processing with three wireless terminals in circulation. While Verifone has been the most popular brand in the past, Lipman and Hypercom are quickly gaining market ground in the US.

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August 26th, 2005 by Jamie Estep

Credit Card Truncation

Filed in: Credit Card Equipment, Merchant Accounts | 5 comments

Credit Card Receipt
I wrote a lengthly truncation article about two years ago on my business website, and I think it is important enough to post an article about it here. Visa and MasterCard have slightly different policies regarding truncation so I will cover the most restrictive here.

Please refer to Credit Card Truncation if you would like information about a specific state’s policies.

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August 24th, 2005 by Jamie Estep

Credit Card Processing No No’s

Filed in: Merchant Accounts | 4 comments

This weekend, I was shopping at a business here in Austin, TX and I noticed that the there was a minimum purchase to be able to pay with a credit card. I politely informed the business owner that this was a prohibited practice and I was rudely returned with a “if they’re going to charge me for taking a credit card, then I’m going to chose the ones and how I am going to take them”.

While this may not seem unusual to some, it is clearly against Visa and MasterCard regulations. Many businesses may not know that this is illegal, and others may just not care. Either way this post is a review of a few common practices that some merchants partake in, and they shouldn’t.

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August 23rd, 2005 by Jamie Estep

MSP’s and ISO’s are better than banks for credit card processing!

Filed in: Merchant Accounts | 1 comment

I’m not going to pose this topic as a question, I’m just going to say it. Merchant Service Providers are better than banks for providing quality credit card processing services.

Merchant service providers provide the same type of service as banks, but do it with better customer service and support, with lower rates, and better prices on credit card processing equipment.

The settlement by the San Francisco bank amounts to a partial return of what the plaintiffs contended were “junk fees” that were never properly disclosed beforehand “and never explained when the merchants called to ask about them.”

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August 22nd, 2005 by Jamie Estep

Reasons For Chargebacks

Filed in: Merchant Accounts |

The Credit Card Processing Industry has a very long list of reasons that a customer can charge back merchandise for. It is unfortunate that all credit card fraud and protection laws are written with the consumer in mind and not the business owner.

It’s ludicrous to imagine that a consumer has no accountability for loosing their credit card and having someone who finds make fraudulent purchases on it. But, at the same time, a business is completely accountable for accepting a stolen card.

This list includes most of the reasons that a customer could request a chargeback for.

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August 19th, 2005 by Jamie Estep

What is a reserve account?

Filed in: Merchant Accounts |

Hopefully you have never been presented with the situation of your business needing a reserve account for your credit card processing. Delta Airlines has just been threatened with a reserve account for their credit card processing that could cost their business over $750 million dollars in just 2 months.

A reserve account is basically a savings account that some merchants are required to have in the event of excessive chargebacks, a high risk business type, poor credit history, or some other factor that could jeopardize the businesses ability to pay their credit card processing bill.

There are 2 types of reserve accounts, rolling and fixed. A fixed reserve will require a business to maintain a certain monetary amount of money in the reserve account at all times. A rolling account will keep a certain percentage of the funds the businesses processes for a set period of time and then the funds will be released into the merchants bank account. Some rolling reserves span for only a few days while others are for months or even years.

A reserve account is designed to protect the processing bank in the event that the merchant can’t pay for the processing bill that they accumulated. If the merchant cant pay, then the processing company is stuck with the bill. This includes merchant account fees, chargebacks, merchandise returns, or any other fee the is any way connected to the accepting of credit cards.

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August 18th, 2005 by Jamie Estep

Avoiding a Bad Merchant Service Provider

Filed in: Ecommerce, Merchant Accounts | 14 comments


There are literally thousands of organizations that can set you up with credit card processing. Of these thousands of businesses, there is a large percentage that is out there just to take your money. Finding a good merchant service provider is nearly as important as accepting credit cards itself.

Start looking for a merchant account several months before you actually need it. Trying to desperately get setup in a hurry is the most common way businesses get locked into expensive contracts with poor providers.

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August 17th, 2005 by Jamie Estep

What Does All This Mean? – Merchant Account Fees

Filed in: Merchant Accounts, My Favorite Posts | 7 comments

Every merchant account application consists of 4 main sections; the business and past history, anticipated processing volume and anticipated transaction information, merchant account fees, and the signature section. The Merchant Account Fee section is undoubtedly the most complicated section and is the most important to you, the merchant.

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August 16th, 2005 by Jamie Estep

Seasonal Merchant Accounts

Filed in: Merchant Accounts |

A seasonal merchant account is exactly as it sounds, a merchant account that is only active for a portion of a year.

Businesses like firework stands, fruit stands, and seasonal tourist businesses can benefit greatly from setting up a seasonal merchant account. Seasonal merchant accounts are not available through all processors. Currently, Nova is the only processor that can setup a ‘true’ seasonal account, but FDMS and others can be setup similar to a seasonal account.

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